Tom from N.J.Excellent merchant - with outstanding customer service. Shipped product within two days of order - when other merchants could only promise shimpment within 2 to 4 weeks! Adriene from Il.Fast efficient delivery by Fedex by this merchant whose web site is easy to use and it (web site) works very well. James from WI.this is my second purchase from hectors because my first order, which was a gift for my daughter of a piece of hard-to-find cookware, arrived in no time at all and she was very pleased with it. after receiving an e-mail coupon from hectors, i visited their site and found a drill bit sharpener that my husband has wanted for a year. the tool was rated as one of the best on the market and the discount was substancial. i enjoy shopping at hectors and look forward to purchasing from this vendor in the future Diana from Jax Fl.writes:Body: Great Compny to deal with, Answered the phone quickly and had adequate staff during an emergency situation. Got merchandise in that everyone else had backordered. Had great customer service to answer questions to novices like me. Delivered what they promised! Little disappointed that FED EX came to deliver a package weigh 165lbs. with one driver, no lift gate and no handtruck! Luckily I had my own! UPS wouldnt have done that! Otherwise terriffic! Debra from Naples Florida writes:In our time of need in Florida,due to the hurricanes, our shipment of a generator was recieved ahead of schedule. I am very pleased with this merchant and will purchase and recommend them to everyone Tracy from Leesburg, Florida, writes:They had the generator in stock that I wanted when the rest of America was out of them. They shipped it to Florida super fast before the next Hurricane hit. I was extremely happy and it is quality product. J.P. Writes from Dayton, OH. Rating: Excellent Comments: Great Service - Quick delivery L.R. Arner Robins GA. Rating: Good Comments: Good price for a good product, and everything went well. Product took a while to arrive, but then, it's a b-i-g box, so that was to be expected. Overall, I'm quite pleased, and will probably trade with Hector's again. K.M. Maple Valley WA. Rating: Excellent Comments: I got fast responses to any questions I had. The order was processed very quickly, and I received the item within a few days! AWESOME company!!! Thank you! M.M. APO Military (Somewhere Overseas) Rating: Excellent Comments: we have an apo address which not all .com stores will ship to. hectors ships to apo an d told me how much shipping would be before i had to complete the purchase. any questions i had were promptly answered. i will definitely keep them in mind for future purchases. D.L. Westmoreland TN. Rating: Excellent Comments: Excellent also very fast shipping. Thanks L.S. Independence KY. Rating: Excellent Comments: Zero problems. Timely delivery. I was able to track the order status online with easy links they provide. J. C. Austin TX. Rating: Good L.R. Green Cove Springs FL. Rating: Excellent Comments: Kept me up to date with order status....recom mend highly J.V. in Auschnet,MA. Rating: Excellent Comments: One of the best stores from a selection and service standard that I have ever done business with on the net. In the past, they have gone out of their way to satisfy my needs and fix problems. I believe this is one of the best merchants on the net bar none. S.H. in Milwaukee WI. Rating: Excellent Comments: The speed in which I got my product was great. I am always cautious about buying on-line but I will go back to Hector's any time because of the convenience. S.B. in Spencertown N.Y. Excellent Comments: I was astonised. I placed my order in late afternoon. Less than 24 hours later, a UPS truck drove up in this rather remote hsmlet and delivered my power mower. I have never experienced such swift service. Bravo Hectors (and UPS). Charles in Oregon Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service,delivery.I was not satisfied with one part of the item I purchased and they replaced it in two days with no charge.Outstanding! Charles in Oregon William T. in South Carolina Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I think that price and delivery was very good and I will recomen them to all my family and friends. William T. in South Carolina Don in Maryland Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I was totally satisfied with the intire situation, purchase price, quick shipping, and overall ease. Thank You! Don in Maryland Mark in LA. Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: HectorsHardware the place to shop! Body: HectorsHardware had the product that I needed when Home Depot or Lowes did not have it. Good price and fast, friendly shipping!!Mark in LA. Maureen in Florida Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: hectorshardware- a gem from start to finish Body: Hectorshardware, where I found my small appliance, after searching stores in my area, made me a believer right from the start. I located my item and they followed the ordering, and the sending of my item, for me and I had my item in great time.Maureen in Florida Kermit in North Carolina Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: It was a joy to shop at Hectors Body: I consider my self a critical shopper and I like things correct at least 100% of the time. I can not think of anyway to improve my purchase and service from Hectors. Everything was done as advertised. Difficult to find this happening in this day and age. Thanks a bunch, Kermit in North Carolina |
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